Legal
Terms of Service
1. Service Description
Trustora is a healthcare compliance software platform providing administrative tools for ARMHS clinical documentation, compliance monitoring, and claims preparation.
2. No Payment Processing or Money Services
Trustora is a software platform that provides administrative tools for claims preparation, validation, and tracking. Trustora does not process, transmit, or settle any patient or insurance payments. Trustora is not a payment facilitator, money service business, or financial institution. Any payment processing must be arranged separately by the Client with a third-party payment processor.
3. HIPAA and Protected Health Information
If Client is a covered entity or business associate under HIPAA and intends to upload, store, or transmit PHI using the Trustora platform, Client must first execute Trustora's Business Associate Agreement ("BAA"). No PHI may be uploaded until a fully executed BAA is in place.
4. No Medical, Clinical, or Legal Advice
Trustora does not provide medical, clinical, legal, or billing advice. Any templates, rule engines, or compliance suggestions are informational only. Client is solely responsible for verifying all diagnoses, codes, supervision requirements, and payer rules before submitting claims or delivering services.
5. Subscription and Payment
Monthly billing via Stripe. Month-to-month or annual. Cancellation with 30-day notice. No refunds for partial months.
6. Data Ownership
Client owns all data uploaded to Trustora. Trustora has a license to process data solely to provide the Service.
7. Limitation of Liability
Trustora is not liable for claim denials, audit outcomes, or regulatory actions. Standard SaaS limitation of liability applies.
8. Governing Law
These Terms are governed by the laws of the State of Minnesota.
This document is directional and should be reviewed by a qualified healthcare attorney before publication. Contact legal@trustora.com for questions.