Legal

Privacy Policy

Information We Collect

Account data (name, email, phone, agency info), usage data (pages visited, features used), device data (browser, OS, IP for security).

How We Use Information

To provide the Service, improve the platform, communicate with you, and comply with legal obligations.

Protected Health Information (PHI)

Trustora's standard data practices described in this Privacy Policy do not apply to PHI uploaded by a Client who has signed a BAA. For such PHI, the terms of the BAA govern. Trustora will never use PHI for marketing or sell PHI to any third party.

No Sale of Personal Data

Trustora does not sell, rent, or trade any personal data to third parties. We do not share your data for cross-context behavioral advertising.

Cookies

Essential cookies only (auth session, preferences). No advertising cookies. No cross-site tracking.

Third-Party Services

AWS (infrastructure), Stripe (billing), Twilio (SMS OTP), Resend (email), MaxMind (geolocation security).

Contact

For privacy questions or data deletion requests, contact privacy@trustora.com.

This document is directional and should be reviewed by a qualified healthcare attorney before publication.