The operating system for Minnesota care agencies.
Run your whole agency in one place: notes and assessments, the caregiver visit app (EVV), billing and claims, and audit-ready records. Built for Minnesota's programs, not adapted to them. Nothing goes to the payer until it passes the DHS rules.
HIPAA-aligned. Built on HIPAA-eligible AWS. BAA included. Your data stays yours
A claim in Trustora, with every piece of evidence sealed together. Sample data.
The product
Built for the back office and the field.
The same record flows from a caregiver's phone to your biller's screen. No double entry, no exports between tools, no gaps for an audit to find.
Start a visit by selecting a client and service.
Adult Day Care
Attendance, not EVV. We handle that too.
Day programs do not fit a clock-in model, so Trustora tracks daily participation and transportation and turns a day on the roster into a bundled, billable line.
How it works
One unbroken line, from clock-in to a paid, sealed claim.
Most agencies stitch this together across a scheduler, a notes tool, a spreadsheet, and a separate biller, and the gaps between them are exactly what DHS audits find. In Trustora it's one line, and every program you run rides the same one.
- 01
Clock-in
Caregiver checks in on the EVV app, GPS + time captured.
- 02
Document
Progress note or visit log, linked to the ITP goal.
- 03
Compliance check
Gap days, service auth, credentials, checked against DHS rules.
- 04
Claim
Clean 837P built and submitted to the clearinghouse.
- 05
Paid
835 remittance auto-reconciled. Denials routed to appeals.
- 06
Sealed
Tamper-evident SHA-256 evidence file, organized to defend each claim.
Zero claims leave your agency until they can stand up to a DHS audit.
Trustora's release gate holds any claim that is missing a service authorization, a signed note, EVV, or a current credential, so the only claims you submit are the ones you can defend. Document windows (DA 365, FA 365, ITP 180 days) and the 72-hour note SLA are tracked for you.
Every program you run
ARMHS is our deepest module. It's far from the only one.
Most agencies run more than one program, and end up with more than one system. Trustora runs all of them on the same spine, each tuned to its own DHS rules, codes, and forms.
Our deepest module. The full ARMHS clinical chain, assessment to billing, built around MN Statute §256B.0623 and Chapter 245I.
- Diagnostic + Functional Assessment (14 domains, LOCUS scoring)
- Individual Treatment Plan with FA-driven goals (180-day tracking)
- Five-section progress notes linked to ITP goals
- 72-hour note SLA + 10-day co-signature enforcement
One platform
Everything your agency runs on, in one place.
Replace the scheduler, the notes tool, the spreadsheet timesheets, the separate biller, and the paper audit binder with one system your whole team actually uses.
Clinical documentation
Diagnostic and functional assessments, treatment plans, and progress notes that enforce completeness, and lock into an audit-ready record.
The caregiver EVV app
Your caregivers work in homes, not offices. They clock in and out with GPS, capture visits, and collect client signatures, right from their phone.
- GPS-stamped visits
- Offline-ready
- Client signature codes
- Works on any phone
Billing & claims that close the loop
Eligibility, 837P submission, ERA reconciliation, denials, and one-click Minnesota appeal packets, and approved EVV visits become clean claims automatically.
Trustora transmits the claims you approve to your clearinghouse. It does not process, accept, or settle any patient or insurance payments.
Audit-ready by default
Gap-day alerts, document-expiry tracking, and a one-click audit binder of sealed, tamper-evident claim files.
Scheduling & supervision
Schedule sessions, launch a note in one tap, and track supervision (a common audit finding) with signed, attendance-gated records.
HIPAA-grade access control
Role-based access for every job, OTP on every login, and an append-only audit log with SHA-256 chaining and 7-year retention.
Why Trustora
Built for Minnesota, not adapted to it.
National platforms treat Minnesota as a configuration setting. We started here. Our team has worked inside MN care agencies for years, as direct-contact staff, program managers, and compliance officers, and built every screen, workflow, and validation rule around the rules DHS actually audits against.
We build for the grassroots and culturally specific agencies that big vendors treat as too small to serve, the ones doing the hardest care work in their communities.
Every agency I work with is afraid of a DHS audit. Trustora is the first platform I've seen that's built to catch compliance gaps before a claim goes out, instead of just documenting them after the fact.
The Minnesota context · external figures
Agency and termination counts reflect publicly reported Minnesota DHS and news sources and vary by period. Industry context, not Trustora performance data.
Trust & security
Security your agency can stand behind.
HIPAA-aligned
Built on HIPAA-eligible AWS services, with a BAA available before any PHI is uploaded.
Encrypted end to end
AES-256 at rest, TLS 1.3 in transit, private databases, and OTP required on every login.
Append-only audit log
Every action recorded in a SHA-256-chained log with 7-year retention and access alerts.
Your data stays yours
Multi-tenant isolation, field-level access control, and bulk export whenever you want it.
Claims & revenue management
Trustora helps you prepare, validate, and transmit the claims you approve to your clearinghouse. Trustora does not process, accept, or settle any patient or insurance payments, and you remain responsible for the accuracy of your claims and for billing compliance.
See Trustora run on your agency's real workflows.
A 30-minute walkthrough on your programs, your codes, and your DHS rules, and a clear answer on whether Trustora fits your agency.
One flat platform fee · unlimited users · no per-seat fees · no percentage of collections